Case 2: Coping With Scandal: Individual Redemption and Organizational Recovery

  • Janis Balda


When Harry called, Heather was glad to hear from him. Harry, the vice president for human resources at CareED, Inc., was a long-time acquaintance. They had worked together at another nonprofit organization earlier in their careers, and Harry left to join CareED when it was a fairly young and small educational organization providing training and technical support in targeted areas of the world. At the time of the phone call, Harry had been with CareED for more than 15 years and had been instrumental in increasing the size of the staff and improving its professionalism.