Introducing the Ambassador Scorecard: A Christian Approach to HR Professional Excellence

Abstract

This paper describes a framework – the Ambassador Scorecard – that Christian human resource professionals can use to help them evaluate their vocational success. Similar to other balanced scorecard methods, this framework offers a “performance dashboard” and holistic approach measuring success based on four parameters: business knowledge, human resource expertise, cultural awareness, and Christian calling. This paper discusses the key elements of the Ambassador Scorecard, describes its use in the classroom, and discusses applications to other business disciplines. Most importantly, this paper will hopefully encourage HR professionals to pursue excellence in their vocation while maintaining accountability to Christ.